Above all else, we are committed to the care and improvement of human life. In recognition of this commitment, we strive to deliver high quality, cost effective healthcare in the communities we serve. To accomplish this we would like to know what we are doing right or what needs improvement. We depend on our patients and their families to keep us informed.

If you have a complaint involving our surgery center and wish to speak to someone directly, please call during regular business hours and ask to speak to the Administrator at (830) 331-6006 or write to:

  • Methodist Ambulatory Surgery Center of Boerne
  • Attn: Administrator
  • 110 Menger Springs Road,
  • Boerne, TX, 78006
  • Texas Department of State Health Service
  • 1100 West 49th Street
  • Austin, TX 78756-3119
  • (888) 973-0022

All Medicare beneficiaries may also file a complaint or grievance with the Medicare Beneficiary Ombudsman. Call (800) 633-4227 or visit the Medicare website

Our surgery center is accredited by the following organization; you may also contact them directly with any concerns/complaints: